Highlighting key areas where the current design falls short in meeting user needs, usability principles, or business goals.
The current design has a high cognitive load and appears overly cluttered. Additionally, it lacks features and workflows aligned with the compliance team’s current processes, hindering usability and efficiency.
1. Chief Compliance Officer (CCO):
• Oversees compliance frameworks and ensures regulatory adherence.
• Needs centralized monitoring, automation, and reporting tools.
2. Chief Risk Officer (CRO):
• Manages risks and regulatory strategies.
• Requires predictive analytics and risk indicators.
3. Compliance Officers:
• Handle day-to-day compliance tasks and policy updates.
• Need task automation, alerts, and regulatory updates.
4. Heads of Departments (HODs):
• Manage department-specific compliance efforts.
• Require department-level tracking and policy alerts.
5. Business Teams:
• Execute tasks while adhering to compliance guidelines.
• Need quick, integrated access to compliance guidance.